“So much more than a medical centre.”

Inala Primary Care is a not-for-profit, accredited general practice based in Brisbane’s southwest. Since 2007, we have been committed to delivering high-quality, compassionate, and patient-centred care to some of the most underserved communities in Queensland. Our practice is rooted in the belief that everyone deserves access to personalised healthcare that understands and supports their unique life circumstances.

Our patients face some of the most complex challenges in the healthcare system, and we are built to meet that complexity head-on. We work with people who experience poverty, chronic illness, trauma, language barriers, and social disconnection. Many of our patients live with multiple long-term conditions and come from diverse cultural backgrounds. We see the impact of inequality firsthand and are determined to deliver care that makes a difference.

Our practice is more than a traditional GP clinic. We are a team of GPs, nurses, pharmacists, allied health providers, social workers, care coordinators, researchers, and administrators who work together to support each patient across every aspect of their health journey. We deliver long consultations, integrated chronic disease care, culturally responsive services, and mental health and social support in a warm and inclusive setting.

As a charity, we reinvest surplus into patient care, research, and innovation. Our unique structure allows us to pilot and refine new models of care – many of which have gone on to be replicated across the country. We collaborate closely with government, hospital partners, PHNs, legal and social services, and academic institutions to improve healthcare not just within our four walls, but across the broader system.

At Inala Primary Care, we aim to be a catalyst for change in general practice. We believe healthcare should be equitable, personalised, evidence-based, and deeply human. As our staff often say, we are “so much more than a medical centre” – we are a community of care, advocacy, and hope.