We understand that change can be difficult and have kept our fees as low as possible to help keep our comprehensive care accessible to those most in need. Patients will fit into 1 of our billing groups as outlined below:
| Group 3: Bulk-Billing |
| Bulk Billing is available for:
– Children 16 years and under |
| Group 2: Concession Fees |
| A reduced concessional fee rate is available to the following patient groups for standard consultations:
– Concession Card holders (Centrelink, DVA, Pension) |
| Group 1: General Fees |
| General Fees apply for all other patients. The out of pocket will be approximately $35 |
Our Fees
General Fees
| Appointment Type | Fee | Medicare Rebate | Out of Pocket |
| Standard Consult | $75 | $39.75 | $35.25 |
| Long Consult | $110 | $76.95 | $33.05 |
| Extra Long Consult | $150 | $113.30 | $36.70 |
| Telehealth | $75 | $39.75 | $35.25 |
Concession Fees
| Appointment Type | Fee | Medicare Rebate | Out of Pocket |
| Standard Consult | $60 | $39.75 | $20.25 |
| Long Consult | $100 | $76.95 | $23.05 |
| Extra Long Consult | $135 | $113.30 | $21.70 |
| Telehealth | $75 | $39.75 | $35.25 |
Concession Fees
A reduced concessional fee rate is available to the following patient groups for standard consultations:
- Concession Card holders (Centrelink, DVA, Pension)
Bulk Billing
- Bulk billing for General Consultations will remain available for eligible patients.
- Government-funded vaccines, Health Assessments, Diabetes Reviews & Care Plans will remain Bulk-Billed for all patients.
Who is eligible for a Bulk-Billed appointment?
- Children under 16 years of age
or
- Patients with a Concession Card who have any of the following care plan agreements in place:
- General Practitioner Management Plan (GPMP)
- Team Care Arrangement (TCA)
- Mental Health Care Plan
Please note: Patients for our BSCDS and HepReach clinics will continue to be bulk billed for these services.
Telehealth Appointments
Telehealth appointments are only available for patients who have had a face-to-face consult in the last 12 months. These will have an out-of-pocket fee of $35.25 for all patients unless otherwise stated by your Doctor.
If you have not had a face-to-face consult in the past 12 months you will not be eligible for the Medicare rebate and will be required to pay the full fee amount (as we will be unable to bill Medicare for the appointment).
Recall Appointments
Recall appointments are billed at the same rate as our standard appointments and are for discussing results only. This appointment may be bulk-billed at your Doctors discretion.
Medicare Cards
Please note if you do not have a valid Medicare Card at the time of your appointment we will be unable to bill Medicare for your appointment, and you will not be eligible for a Medicare rebate. Full fees apply.
Online Claiming
Patients with their bank account details registered with Medicare can get their rebate paid within 48 hours. If you prefer to do this by yourself, a receipt can be printed.
Cancellation Policy/ Failure to Attend
If you cannot attend your appointment, we respectfully request a minimum of 4 hours’ notice to avoid a did not attend (DNA) fee. Failure to attend your appointment without giving the required notice will result in a non-refundable private fee of $30. This fee does not have a Medicare rebate and is payable before you can rebook your next appointment.
Please note: Failure to attend GP Management Plans, Team Care Arrangements, and Mental Health Care appointments will result in a $50 DNA fee.
Payment
Inala Primary Care is a mixed-billing general practice. Payment is required at the time of consultation.
Please note: We are a cashless practice and do not carry any cash on the premises.
We accept Apple Pay, Google Pay, EFTPOS, Credit Card (Not AMEX).
Please call our practice (07) 3275 5444 to book an appointment or book via HotDoc.
We can now make payment requests via Hotdoc, Email, or telephone.