As of April 2023, our fees have changed.

Unfortunately, the current government funding system for bulk-billed services has become unsustainable for general practice. We, like many other Practices across Australia, have had to make the difficult decision to bill more of our patients, or risk closing our practice due to insufficient funding.

These changes mean:

  • Out-of-pocket fees for standard consultations will be roughly $35
  • Concession Card holders will no longer be bulk-billed and will have an out-of-pocket fee of roughly $20 for standard consultations.
  • Children 16 years and under, & patients with both a Concession Card and Care Plan arrangements (GPMPs, TCAs, MHCPs) will still be bulk-billed for standard consultations.
  • Telehealth Appointments will no longer be bulk billed and will incur a fee (unless otherwise stated by your doctor)
  • Failure to Attend your appointment without notice will result in a $30 fee (for Doctor appointments) and $50 (For Doctor + Nurse appointments)
  • Patients for our BSCDS and HepReach clinics will continue to be bulk-billed for these services.

We understand that change can be difficult and have kept our fees as low as possible to help keep our comprehensive care accessible to those most in need.  Patients will fit into 1 of our billing groups as outlined below:

Group 3: Bulk-Billing
Bulk Billing is available for:

– Children 16 years and under
and
– Patients with a Concession Card who have any of the following care plan agreements in place:
General Practitioner Management Plan (GPMP), Team Care Arrangement (TCA), Mental Health Care Plan

Group 2: Concession Fees
A reduced concessional fee rate is available to the following patient groups for standard consultations:

– Concession Card holders (Centrelink, DVA, Pension)
The out of pocket will be approximately $20

Group 1: General Fees
General Fees apply for all other patients.
The out of pocket will be approximately $35
How will I be billed?

Our Fees

General Fees

Appointment Type Fee Medicare Rebate Out of Pocket
Standard Consult $75 $39.75 $35.25
Long Consult $110 $76.95 $33.05
Extra Long Consult $150 $113.30 $36.70
Telehealth $75 $39.75 $35.25

Concession Fees

Appointment Type Fee Medicare Rebate Out of Pocket
Standard Consult $60 $39.75 $20.25
Long Consult $100 $76.95 $23.05
Extra Long Consult $135 $113.30 $21.70
Telehealth $75 $39.75 $35.25

Concession Fees

A reduced concessional fee rate is available to the following patient groups for standard consultations:

  • Concession Card holders (Centrelink, DVA, Pension)

Bulk Billing

  • Bulk billing for General Consultations will remain available for eligible patients.
  • Government-funded vaccines, Health Assessments, Diabetes Reviews & Care Plans will remain Bulk-Billed for all patients.

Who is eligible for a Bulk-Billed appointment?

  • Children under 16 years of age

or

  • Patients with a Concession Card who have any of the following care plan agreements in place:
    • General Practitioner Management Plan (GPMP)
    • Team Care Arrangement (TCA)
    • Mental Health Care Plan

Please note: Patients for our BSCDS and HepReach clinics will continue to be bulk billed for these services.

Telehealth Appointments

Telehealth appointments are only available for patients who have had a face-to-face consult in the last 12 months. These will have an out-of-pocket fee of $35.25 for all patients unless otherwise stated by your Doctor.

If you have not had a face-to-face consult in the past 12 months you will not be eligible for the Medicare rebate and will be required to pay the full fee amount (as we will be unable to bill Medicare for the appointment).

Recall Appointments

Recall appointments are billed at the same rate as our standard appointments and are for discussing results only. This appointment may be bulk-billed at your Doctors discretion.

Medicare Cards

Please note if you do not have a valid Medicare Card at the time of your appointment we will be unable to bill Medicare for your appointment, and you will not be eligible for a Medicare rebate. Full fees apply.

Online Claiming

Patients with their bank account details registered with Medicare can get their rebate paid within 48 hours. If you prefer to do this by yourself, a receipt can be printed.

Cancellation Policy/ Failure to Attend

If you cannot attend your appointment, we respectfully request a minimum of 4 hours’ notice to avoid a did not attend (DNA) fee. Failure to attend your appointment without giving the required notice will result in a non-refundable private fee of $30. This fee does not have a Medicare rebate and is payable before you can rebook your next appointment.

 

Please note: Failure to attend GP Management Plans, Team Care Arrangements, and Mental Health Care appointments will result in a $50 DNA fee.

Payment

Inala Primary Care is a mixed-billing general practice. Payment is required at the time of consultation.

Please note: We are a cashless practice and do not carry any cash on the premises.

We accept Apple Pay, Google Pay, EFTPOS, Credit Card (Not AMEX). 

Please call our practice (07) 3275 5444 to book an appointment or book via HotDoc.

We can now make payment requests via Hotdoc, Email, or telephone.