Notice: Closure of Inala Primary Care

Inala Primary Care (IPC), located at Wirraway Parade, Inala, will be closing.

This has been a very difficult decision. For almost 20 years, IPC has provided general practice and complex chronic disease care to the Inala community. However, the current funding and operating environment for primary care—particularly for practices supporting patients with chronic, complex and high-cost health needs—has become unsustainable. The IPC Board has determined that it is no longer financially viable to continue operating the Inala site.

What this means for patients

  • Clinical services will continue as usual until Friday, 18 September 2026.
  • IPC will formally exit the premises on Monday, 2 November 2026.
  • Patients will be sent a letter to their address about their options for ongoing care.
  • Patients may choose to transfer to Sandstone Healthcare Yeerongpilly, a related practice operating under the same governing Board since January 2026, or register with another local practice of their choice.
  • We will support patients to ensure continuity of care during this transition.

Transfer of medical records

If you have chosen a new medical practice and would like your records transferred, please ask your new practice to send us a completed Transfer of Medical Records form, signed by you.

The form can be sent to Inala Primary Care by:

Medical records will only be transferred with your written consent. Please allow sufficient time for your request to be processed.

We understand this news may be concerning, particularly for patients with ongoing or complex health needs. Our team remains committed to providing care and helping patients make suitable arrangements for their future health care during the transition period.

We thank our patients, staff, partners and the wider community for their support over many years.

Contact

Inala Primary Care
Phone: 07 3275 5444
Email: reception@inalapc.org.au

The IPC Difference

We believe every consultation can make a difference.

We promise you’ll never leave our practice feeling like a number.

We bring care back into healthcare by:

  • Letting you choose your doctor & appointment time
  • Using the latest equipment and evidence-based care
  • Ensuring same-day appointments when you’re unwell
  • Employing extra nurses for personalised support
  • Offering a full range of allied health services: podiatry, physiotherapy, psychology, exercise physiology, and dietetics

Book now and experience the Inala Primary Care difference today!

Opening Hours

Monday-Friday 8:00 am – 5:00 pm
Weekends CLOSED
Christmas and New Year Holidays 24/12/25 to 01/01/26 (Reopening on 02/01/26).

Bulk Billing Update – From 1st November

In line with the Bulk Billing Practice Incentive Program (BBPIP), Inala Primary Care is pleased to announce that from 1st November, we will be bulk billing eligible patients.

This change supports improved access to healthcare for:

  • Children under 16 years
  • Commonwealth concession card holders
  • Patients with a valid Medicare card

Our goal is to make quality healthcare more affordable and accessible to those who need it most, while continuing to provide the same high standard of care for all our patients.

Medical Services

Our healthcare professionals are dedicated to providing the best possible care for patients

 

General Check-ups 

 

Interpreters

 

Chronic Disease Management 

 

Treatment Room Nurses

 

Non-Dispensing Pharmacists 

Allied Health

Doctors

Highly skilled doctors awarded and certified by the most famous medical research universities around the globe, experienced by the most complicated cases they are here to help our patients.

Dr Suzanne Williams

Dr. Suzanne Williams

Director- Clinical Services

Dr Leela Arthur

Dr. Leela Arthur

Deputy Director- Clinical Services

Dr. Jamie Nuttall

Deputy Director- Clinical Services

Mixed Billing

Our healthcare professionals are dedicated to providing the best possible care for patients.

Our clinic offers bulk billed appointments to patients under 16 and Concession Card Holders (Health Care Card, Pension Card and DVA Card Holders). 

Non-concession cardholders are billed privately (Medicare Rebate applies to all appointment types) 

Private Fees apply to all patients for specialist services/procedures.

Please see Practice Fee’s page for more information.