Our Fees

Bulk Billing Update – From 1st November

In line with the Bulk Billing Practice Incentive Program (BBPIP), Inala Primary Care is pleased to announce that from 1st November, we will be bulk billing eligible patients.

This change supports improved access to healthcare for:

  • Children under 16 years
  • Commonwealth concession card holders
  • Patients with a valid Medicare card

Our goal is to make quality healthcare more affordable and accessible to those who need it most, while continuing to provide the same high standard of care for all our patients.

Private Billing for the following procedures: (You will not receive any Medicare rebate)

  • Commercial driver’s licenses,
  • Pre-employment health assessments,
  • Sports or recreational certifications are entirely privately billed.
  • Iron infusions.

Introduction of DNA Fees for Allied Health Appointments - Starting 01/08/2025

Please be advised that from 01/08/2025, our allied health providers will begin charging a Did Not Attend (DNA) fee for missed appointments without adequate notice, which is at least 24 hrs prior to appointment.

  • Podiatry (Margot and Lesley): $30 DNA fee
  • Physiotherapy (Kavita): $20 DNA fee

Important notes:

  • The DNA fee must be invoiced under the allied health provider’s name, not under the practice.
  • Patients will not be permitted to rebook until the outstanding DNA fee has been paid in full.

Cancellation Policy/ Failure to Attend

If you cannot attend your appointment, we respectfully request a minimum of 4 hours’ notice to avoid a did not attend (DNA) fee. Failure to attend your appointment without giving the required notice will result in a non-refundable private fee of $30. This fee does not have a Medicare rebate and is payable before you can rebook your next appointment.

Please note: Failure to attend GP Management Plans, Team Care Arrangements, and Mental Health Care appointments will result in a $50 DNA fee.

Click the link to download our Fees.

Payment

Inala Primary Care is a mixed-billing general practice. Payment is required at the time of consultation.

Please note: We are a cashless practice and do not carry any cash on the premises.

We accept Apple Pay, Google Pay, EFTPOS, Credit Card (Not AMEX). 

Please call our practice (07) 3275 5444 to book an appointment or book via HotDoc.

We can now make payment requests via Hotdoc, Email, or telephone.