Consulting Services

Inala Primary Care’s team is full of post-graduate qualified managers and clinical leaders.  With experience across a variety of sectors, they have been able to harness innovation to support business growth and improved quality of care.  Their talents have been used by general practices, PHNs, private health insurers, industry bodies and a variety of governments to deliver projects, pilots and consulting assignments.  They have qualifications or expertise in areas as diverse as IT, accounting, service re-design, digital health, training, health services research, performance management, accreditation, project management, risk management and leading change.

All of the team are passionate about innovation, building strong teams and reforming healthcare.  Therefore, you can be assured of straight talking experts whose advice will be well rounded from years of complex project delivery experience.  This is a team keen to motivate others to embrace change, stretch themselves and let systems take the stress out of delivering great care.

We have developed expertise in:

  • Identifying areas for clinical improvement which increase revenue and also reduce legal risks
  • Generating live data feeds against a growing number of queries to assist with management decision making and clinical planning
  • Developing and prioritising performance indicators for various clinical settings and matching those to available and automatic data collection
  • Writing clinical and procedural protocols to improve productivity and consistency
  • Training nurses in performing chronic disease care and managing systems to improve own-source revenue
  • Developing budgets and project modelling down to a clinician per session level using variable input and personal revenue factors
  • Linking data from various software systems into an interface which enables presentation of a compendium of information relevant to a particular task eg tracking certain patients over time, generating Management Dashboards
  • Writing business cases and major project bids
  • Delivering training and coaching to Managers and Clinicians around service re-design and team management
  • Developing frameworks for or undertaking evaluations and contract research
  • Facilitating forums or clusters to explore new models of care
  • Supporting practices preparing for accreditation
  • Understanding the workflow and revenue breakdown of clinical teams

We have amongst our clients:

  • Queensland Health
  • APNA (Australian Practice Nurses Association)
  • AAPM (Australian Association of Practice Managers)
  • Remedy Healthcare
  • A growing list of PHNs
  • The Hong Kong Hospital Authority
  • A variety of general practices

We can be trusted to deliver.  Talk to us today about your need for support.  Just as we promise our patients that none will leave feeling like our number, our small consulting group will offer you personalised solutions to meet your real needs.