Chief Executive Officer
Qualifications: B Commerce (triple majoring in Economics, Law and Marketing), Grad Cert Mgt, Masters Public Management, Grad Dip Theology, Cert IV Workplace Assessment & Training, Research Fellow, Centre for Chronic Disease University of Queensland, Churchill Fellow, Ambassador AAPM
Tracey became CEO of IPC in January 2012 & maintains her research interests. Her 2015 Churchill Fellowship provided immersion in innovative primary care sites in five countries. She has since been a keynote at 8 conferences & appointed to evaluate the Health Care Home pilot. ‘Previously she owned a women’s health centre and held senior executive roles, including as Executive Director of the Office of Health and Medical Research with Queensland Health. She has worked in an advisory capacity to firms commercialising medical devices and pharmaceuticals. In her role as lead for Healthcare Investment Attraction with Invest Queensland she supported firms to develop business cases for moving to Queensland and negotiated with government for subsidies. This involved presentation to Corporate Boards in Europe and the United States.
Prior to working in healthcare she worked in fields as diverse as banking, market research, advertising and tertiary education. She has managed budgets in excess of $120m and teams of over 100 people spread accross Queensland.
Dr Sue Williams
Director of Clinical Services
Qualifications: Bachelor of Medicine & Bachelor of Surgery, FRACGP, Master of Sports Medicine
Dr Suzanne Williams has been a General Practitioner since 1996. She has worked in outer metropolitan and regional locations. In 2007 she was appointed as the medical team leader at IPC. She is also a training supervisor and accredited auditor with General Practice Training Queensland.
Dr Williams was a foundation member of the teams which designed and piloted both the Brisbane South Complex Diabetes Service and the Keeping Kidneys Service. She is an active researcher and collaborator on projects in the areas of liver disease, point of care testing and creation of virtual medical wards in general practice. She has recently been recognised for 10 years of service in teaching medical registrars by General Practice Education and Training and been inducted as an Angel into Kidney Health Australia’s wall of fame.
Sue is providing clinical input to the Project ECHO pilot which will see children and families affected by ADHD cared for in community general practices rather than tertiary children’s hospitals.
Director of Finance and Business Development
Qualifications: Bachelor of Fine Arts (Honours), Master of Business Administration, Master of Professional Accounting
Chris has strong understanding of business strategy, operations and developments at the interface of technology and business process . He is also a certified surveyor with AGPAL. He began his career in event management before moving to become the Finance & Operations Manager for the Queensland Music Festival. He was part of the team that managed the organisations’ transformation to a leading not-for-profit community cultural partnerships organisation.
Since 2012 Chris has been the Director of Finance and Business Development at IPC. He manages the organisations’ resources to ensure efficient operations as well as contributing to the vision and growth of the organisation and has been key member of the IPC consulting team. He is an accredited Xero partner and has piloted a number of innovative information technology solutions across a variety of businesses. Chris is a Director of a number of companies in both the not for profit & commerical start-up space.
Qualifications: Diploma in Australian Nursing Studies, Nurse Immuniser
Chris has worked in Australia, New Zealand and the UK before settling in Brisbane. Over those years she obtained Midwifery Registration and undertook a Diploma in Paediatrics. In 2004 she left the hospital environment for primary care. Her primary care pathway began with Queensland Health in the practice which was a precursor to IPC. When IPC was spun out as a charitable entity, she transitioned to the new team and remains our longest serving nurse.
In more recent years she has explored interests in continence advice and innovation by undertaking post-graduate courses. She assisted with the development of the Keeping Kidneys Service. She was recognised in May through induction into Kidney Health Australia’s wall of fame as an “Angel”. She is also a driver in the creation and maintenance of the policies and clinical practices so important to delivering quality care in our practice. She was part of the team IPC provided to another Brisbane practice transitioning out of corporate ownership into GP ownership. Her work involved transferring our clinical protocols and training staff in chronic disease care. Over the last two years, she has assisted with training eight nurses from the Hong Kong Hospital Authority, speaking at primary healthcare events and running workshops at nursing conferences.
Qualifications: Certificate IV in Practice Management
Fabiola is one of IPC’s foundation team. She commenced work at the practice as it was being transitioned out of Queensland Health in 2006. She has undertaken a variety of roles within the practice from reception to administrative support. In December 2015 she was promoted to being the Practice Manager of the Inala site. In this capacity she has responsibility for hiring and scheduling all team members, overseeing payroll, managing service delivery and engaging with local stakeholders. In the lead-up to this transition, Fabiola participated in an action learning project funded by the Improvement Foundation which is based in Adelaide. This project provided Practice Managers and key administrative staff with core skills in identifying chronic disease patients who were underserved, looking at benchmarks, initiating and monitoring service improvements and reporting on results. Combined with her recently acquired Certificate IV in Practice Management, Fabiola therefore has a broad skill set to manage day to day operations. Her local initiatives have come to the attention of the Brisbane South Primary Healthcare Network which has asked her to speak at events targeted at increasing use of digital health in primary care.